Reservations and Details

It’s A Date…

To make reservations, please click on the “Book Your Zip Adventure Now!” link to the left of this screen. After doing so, you will be able to pick your specific date and tour time(s). Keep in mind that tours can take up to 12 people per group.

COST: $125.00 per person, which includes all safety gear, water, and snacks.

Cancellations must be made at least 48 hours in advance for groups less than 6 and at least 72 hours in advance for groups of 6 or more, or your card will be charged. Due to the occasional thunderstorm, weather delays or cancellations may happen. We will do our best to accommodate your schedule as we try to reschedule your trip. For those not completing the course for any reason, you are responsible for the full cost.

Restrictions, Requirements, & FAQ’s

Please remember…

• We are able to safely take people ranging in weight from 60 pounds up to 230 pounds.
• Children in the weight range are welcome provided they do not have a fear of extreme heights.
• This is not recommended for those uncomfortable of heights, or with heart, back, hip or knee problems, or pregnant women.
• You must be able to hike 3/4 mile on trails.
• Due to the steepness of the Canyon, please do not bring anything that might get dropped. We will not be able to recover it right away.

Online Purchases…

• Why can’t I view the online store? This e-Commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here to get the most recent version of Flash Player. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.
• How do I print my tickets at home? Print@Home technology allows you to print your tickets from your computer printer and use those for your adventure!
• You must assign the name of the ticket holder to each Print@Home ticket before printing your tickets.
• You will be asked to register each ticket after the purchase is complete by clicking on the Print@Home logo on the order confirmation screen.
• If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).
• For security reasons, including deterring online fraud, each guest must show photo ID at the time of the tour.
• Why do I have to register each Print@Home ticket? For security reasons, including deterring online fraud, each guest must show photo ID matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.
• Can I change the registered name after a Print@Home ticket is printed? It is not a problem if you have misspelled a name or need to change the name on a Print@Home ticket. Simply refer to your e-mail receipt and click the web link to the Print@Home site where you originally printed your tickets. Make the desired correction and reprint the ticket. e-Commerce customer support staff are unable to the change names on tickets under any circumstances.
• What if I cannot print my ticket(s)? Please be sure to read your email receipt for complete instructions. If you have not yet assigned names and printed your tickets, refer to your email receipt for instructions (which contains a link to the ticket registration page URL).

  Please check your printer:

  • Check to make sure your printer is plugged in, properly connected and turned on.
  • Make sure that all color and black ink cartridges contain ink and are working properly.
  • If you are not sure that you have ink, please print a test page such as an email or a photograph.
  • If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you.

You will need to bring the following:

• The credit card used to purchase these tickets.
• Photo ID.
• Your email receipt or your order confirmation number.
• If you do not have your receipt or an order confirmation number, the Zip Adventures staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

• What if I lose my Print@Home Ticket(s)? If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the sales window on the day of your visit where they will be able to look up your order and print your tickets for you.

• The credit card used to purchase these tickets.
• Photo ID.
• Your email receipt or your order confirmation number.

You will need to bring the following:If you do not have your receipt or an order confirmation number, the Zip Adventures staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

• Do tickets have an expiration date? Date & time specific tours are valid only on the specified date & time shown on the ticket.
• What is the refund policy? All refund inquires can be made by calling 970-926-9470.
• What if I made a mistake when ordering items from this site?
  • Before you make your final purchase, carefully review your selections.
  • The ecommerce call center staff cannot process a refund under any circumstances.
  • Tickets are non-transferable.

Please note:

• What do I do if I have to cancel my tour? All cancellation inquires can be made by calling 970-926-9470.
• Group of 6 or less the credit card will not be charged if 48 hours notice is given.
• Groups of 7 or more the credit card will not be charged if 72 hours notice is given.
• If less notice is given than it will require the Zip Adventures staff to fill your tour spots. You will only be charged for the spots that remain unfilled.

For Technical Support Call: 407-956-3527